Emergency Water Heater Installation & Repair

Joey was very knowledgeable and very friendly. He did a great job. For any future water heater needs, we will definitely contact Payless and ask for Joey. Great guy!

Juan is Highly Recommended – Knowledgeable, Honest, and Professional I had a great experience with Juan as their technician. He is extremely knowledgeable, very experienced, friendly, and, most importantly, honest. You can tell right away that he really knows what he’s doing. What I appreciated most is that he didn’t try to pressure me into doing something I wasn’t comfortable with. Instead, he took the time to explain the situation clearly, gave me different options, and allowed me to make the decision that was best for me. It’s refreshing to work with someone who puts the customer first rather than trying to sell you something you don’t need. His expertise, professionalism, and honesty really stood out. If you’re looking for a plumber you can trust, I highly recommend him! You won’t feel pressured, and you can feel confident that you’re getting honest advice from someone who truly knows his trade.

Nicest folks, Juan was very knowledgeable, but very expensive. I did not end of using them, instead installed it myself.

Carlos was very knowledgeable, great experience. I will ve using Payless in future

Eduardo M. did an excellent job in replacing my old water heater with a tankless water heater. He answered all my questions about this newer technology type water heater and so far I feel I made the right choice in choosing this company for my water heater replacement ! Thank you Eduardo and keep up the good job !

Danny was very helpful and proactive! The service was great and their price was reasonable!

Joey O was very professional . He was very prompt arriving in our house . Checked our water heater thoroughly before recommending the best option and solution. He completed the job and made sure everything was clean , tidy and working before leaving . He also went through the whole demo and explained how to work our water heater. I’m very happy with his work and would definitely recommend him to friends and relatives

Representative and water heater repairman was cordial and clearly explained the broken part and how it needed to be fixed and what out choices were.

Working with Payless Water Heaters was easy and efficient. I called on a Sunday with issues with our water heater. Evan came out later that same day to diagnose the problem. Within 20 minutes he was ready to go over the options with me - repair the tank, get a new tank, or get a tankless. We had been talking about tankless for a while, so I asked for those options and he was ready to go over all those details with me. He emailed me quotes to go over with my partner. The next day I called with our decision to go tankless and I was able to schedule an appointment for the same day (Monday). Jared came earlier than the given appointment window, which worked out for us so we appreciated that. He got to work right away, had our water back on pretty quickly, kept everything clean, and was finished with the job even faster than anticipated. Hot water is working and we are very happy with the level of service and the friendliness and efficiency of both Evan and Jared.

He was professional, prompt, courteous, and knowledgeable. He explained my options and gave his recommendations. He’s a great plumber with a great attitude.